How Our Policy Covers DANA And QRIS
We collect account details you submit, such as contact information and verification details, so we can create your login and check unusual access. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we retain the transaction reference and status needed to match
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the payment with your account; we do not need your wallet password for that matching step. Device type, browser signals and sign-in time may be recorded to spot account misuse. We use this data for access, payment reconciliation, security and support, not for unrelated purposes. Records
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remain available only for the period needed for these purposes or for a valid legal requirement. Where local law permits, you can request clarification, correction or deletion through our support path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.